Auto Windscreens is an industry leader in automotive glass repair and replacement, and windscreen ADAS calibrations. Founded in 1971, Auto Windscreens has decades of expertise and is committed to providing its customers with reliable and efficient services.
As a service provider operating 24/7, with over 70 locations across the UK, it was important to Auto Windscreens to work with a fleet management team who could provide support 24 hours a day, anywhere in the UK.
With a fleet of over 350 LCVs and company cars, and over 300 technicians serving their customers, Auto Windscreens needed a fleet management service that would get their vehicles back on the road as quickly as possible to ensure the smooth running of their business.
Auto Windscreens had challenges with previous fleet providers due to lengthy escalation processes that resulted in significant delays, so they were looking for an agile fleet management team who could respond quickly.
Shaun Atton, Business Support Director at Auto Windscreens
Shaun Atton
Business Support Director at Auto Windscreens
We worked with the Auto Windscreens’ team to come up with a solution that would fit their needs. Primarily, we provide the business with tyres through our mobile fitting vans that can respond to any issues 24 hours a day.
With quick and efficient responses from our experienced team, we were able to resolve vehicle issues within hours, reducing costly vehicle downtime and ensuring Auto Windscreens could provide their customers with the service they expect.
Impressed by the level of service received, the service provision was then expanded to include Auto Windcreens’ fleet MOT requirements, including email reminders, taking care of the booking process and sending booking confirmations.
We’ve been working with Auto Windscreens since 2019 and have enabled them to consistently achieve 98% fleet availability.
We’re proud of our ability to navigate the complexities of fleet management and will tailor our services to suit your specific fleet requirements and keep your fleet moving.
With experience working with blue light vehicles, mission-critical fleets, emergency services, utilities fleets, commercial vehicles, and more, our dedicated team of fleet experts pride themselves on delivering the best solution to meet your fleet’s unique requirements.
If you have any questions about our fleet services, or would like to arrange a call with a member of our team to discuss your fleet requirements, please get in touch. One of our National Account Managers will get back to you within 48 hours.