Case Study

National Grid Electricity Distribution

The Customer – National Grid Electricity Distribution

National Grid Electricity Distribution is the UK’s largest electricity distribution network, serving 8 million customers across the Midlands, the South West and South Wales. The business is committed to providing a safe, stable and reliable electricity supply to its customers across this large part of the UK.

The Challenge

As a critical service provider with 6,500 employees and a distribution area of 55,500 square kilometres, National Grid Electricity Distribution need to ensure their fleet is kept moving, so their engineers can access crucial infrastructure and meet customers’ needs.

The business needed to improve the performance of its vehicles in off-road conditions, to support engineers working on remote rural infrastructure. Their vehicles would often struggle with the wide range of terrain they faced, and 4×4 alternatives didn’t offer the equipment-carrying capacity of its fleet of vans.

“Micheldever have provided us with a solution that is good news for us and our customers as it will ensure greater operational responsiveness and efficiency.”

Nigel Wright, Transport Area Controller at National Grid Electricity Distribution

“We have one of the largest business fleets in the UK, with vehicles that have to operate in a wide range of conditions and terrains.

Sometimes off-road driving was difficult for our teams, so it was great to work with General Tire and Micheldever Tyre Services to address this. They have provided us with a solution that is good news for us and our customers as it will ensure greater operational responsiveness and efficiency.”

Nigel Wright

Transport Area Controller at National Grid Electricity Distribution

Wind turbine

The Solution

We were delighted to be able to rise to the challenge and deliver a suitable solution. After learning about National Grid Electricity Distribution’s challenge, we partnered with General Tire to develop the General Grabber AT3 tyre – compatible with vans and suitable for driving on public roads as well as off-road.

As Micheldever Tyre Services has exclusive distribution rights for General Tire, we were able to respond, providing a solution for National Grid Electricity Distribution, as well as additional van sizes of the General Tire Grabber AT3 to support the wider all-terrain market.

We worked with General Tire to ensure the new tyre provided the correct load index to accommodate the modifications needed to National Grid vehicles, enabling its engineers to safely carry the parts, cabling and tools needed to undertake their work.

We pride ourselves on listening to our customers and working with them to create a solution that meets their business’ needs. This helps us develop longstanding relationships – we’ve been working with National Grid Electricity Distribution since 2013, and manage a fleet of around 8,000 vehicles for them.

CONTACT US

We’re proud of our ability to navigate the complexities of fleet management and will tailor our services to suit your specific fleet requirements and keep your fleet moving.

With experience working with blue light vehicles, mission-critical fleets, emergency services, utilities fleets, commercial vehicles, and more, our dedicated team of fleet experts pride themselves on delivering the best solution to meet your fleet’s unique requirements.

If you have any questions about our fleet services, or would like to arrange a call with a member of our team to discuss your fleet requirements, please get in touch. One of our National Account Managers will get back to you within 48 hours.

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